Family Care Center Careers

NOW RECRUITING EXPERTS IN COLLABORATION AND COMPASSION.

At Family Care Center, we are on a mission to transform lives by elevating behavioral health care. Our journey began in 2016 when two U.S. Army Veterans founded Family Care Center to help service members, Veterans and their families. We continue that tradition today, caring for people of all ages across a broad range of conditions with nearly 30 outpatient clinics in communities across Arizona, Colorado, Florida, Tennessee and Texas.

If you’d like to work for one of the nation's fastest-growing behavioral health providers while collaborating with a multidisciplinary team to make a positive impact on the well-being of your local community, we look forward to hearing from you.

Where behavioral health behaves differently.

• WE FOCUS ON YOU, SO YOU CAN FOCUS ON YOUR PATIENTS: Our comprehensive support system enables you to build a robust and profitable caseload, while ensuring you have the autonomy, time and resources to deliver exceptional care.
• BALANCED LIFESTYLE AND OPTIMAL PATIENT CARE: Maintain a healthy work-life balance with no on-call, weekend or evening hours. Dedicate more time to your patients with top-notch administrative staff and feel supported in our beautiful, modern clinics.
• CLINICIAN-LED CARE: Family Care Center clinics are run by clinicians. That means we empower each of our providers with the autonomy to make the best decisions for them and their patients.
• UNPARALLELED GROWTH OPPORTUNITIES: Paths to grow your career and engage in research and continuing education, enriching your professional journey.
• COLLABORATIVE TEAM: Join forces with a diverse clinical team comprised of licensed therapists, psychiatrists, psychiatric NPs/PAs, psychologists, TMS specialists and support staff to provide comprehensive care.
• IMPRESSIVE RETENTION RATES: Our compassionate, welcoming approach has helped us earn a higher-than-average provider retention rate of 88%.
• PROVEN OUTCOMES: Our track record of superior outcomes, as reported by our patients, demonstrates our dedication to delivering high-quality care.
• COMPREHENSIVE BENEFITS: We prioritize your overall well-being and financial security. Enjoy a full suite of competitive benefits, including medical, dental, fertility, retirement, wellness, profit sharing and more.
  • Annual Compensation: $90,000 - $100,000, plus bonus opportunities.

Position Overview: The Director, Therapy Service Line is responsible for the comprehensive development and execution, at the organizational level, of Family Care Center's therapy service line nationally. The Director ensures consistency and synergy across every region while maintaining a commitment to high-quality diagnosis and treatment. Serving as the organization's subject matter expert on therapy practice, the Director weighs in on proposed changes, practice guidelines, quality initiatives, and training and development efforts. This role carries a strong focus on patient access ensuring Family Care Center's therapy programs are efficient, scalable, and positioned to meet patient demand across the country.

Essential Responsibilities:

• Responsible for the strategic planning and development of Family Care Center's therapy service line nationally; continuously assesses program needs and adapts services across regions to meet evolving clinical and business requirements.
• Serves as the organization's subject matter expert (SME) on therapy practice, providing input on proposed changes, practice guidelines, and clinical protocols to ensure consistency and quality across all regions.
• In partnership with executive leadership, determines the optimal ratio of therapists to other clinical staff, and appropriate caseload models, across FCC clinics.
• Owns patient access and calendar maximization strategy for the therapy service line, monitoring scheduling efficiency, appointment availability, cancellation and no-show trends, and provider panel utilization, and drives initiatives to reduce time-to-first-appointment and maximize provider calendars.
• Develops and executes a cost-effective training program that supports provider retention, clinical competency, and high-quality care across the therapy service line.
• In partnership with Regional and Executive Leadership, establishes and monitors metrics, including clinical outcome and operational metrics, to evaluate therapy service line effectiveness and efficiency, and utilizes data-driven insights to make informed decisions for continuous improvement.
• Supports Clinic and Regional Leaders as they execute the daily operations and activities of the therapy service line to achieve customer satisfaction, quality service, and compliance with established procedures and policies.
• Works with all leadership stakeholders to ensure therapists have the necessary administrative, logistical, and scheduling support to perform at full capacity.
• Collaborates with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire patient and family experience.
• Ensures evidence-based practices are employed within the therapy service line and that teams are fully trained in applicable modalities.
• Performs therapy and related direct clinical care for an average of 15 hours per week.

Other Duties:

• Performs other related duties as assigned by management, including individual client care or performing tasks that foster growth within the organization. 

Supervisory or Managerial Responsibility:

• None

Minimum Qualifications:

• Masters or doctoral-level degree required.
• Minimum five years’ experience as a licensed mental health therapist required. Three years of professional experience in clinical supervision preferred.  
• Current professional unrestricted registration/certification or licensure by state/national authority of practice required.
• Arizona applicants: Must have successfully completed and passed either the National Counselor Examination (NCE) or the National Clinical Mental Health Counseling Examination (NCMHCE).

Location: Corporate Office/Remote

Family Care Center is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. 

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